Global survey finds expats demanding more company support

 

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Global mobility is becoming more a lifestyle choice than an economic obligation, according to a new survey of more than 2,700 expatriates working in 156 countries.

The Global Mobility Trends Survey, compiled by international health provider Cigna and the US business organisation, the National Foreign Trade Council (NFTC), also finds that expats want their employers to provide more support, particularly when it comes to understanding local cultures and lifestyles.

Additionally, 38 per cent of respondents said they received only one communication from their employers prior to relocating and more than half said their employers offered insufficient formal help when it came to returning home.

Assessing the needs of expatriates, the survey found that many wanted greater flexibility and customisation in their global mobility packages. “A one-size-fits-all approach to mobility programme services can lead to potential dissatisfaction, or worse, an unexpected end to a global assignment,” said Leah Cotterill, Cigna vice-president of North America client management.

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